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Tel: (01482) 778753 Email: ehotham@hullandeycu.co.uk
Lottery Results - June
Lottery results have been drawn for June and can be found below:
Download Lottery Results June 2013 (208.3kb)
Join in the fun at £1 per ticket!
If you are a member, you can have up to 10 tickets per month. With over £600 in prizes up for grabs every draw, why not?
Call 01482 778753 or e-mail info@hullandeycu.co.uk to find out how.
Volunteers needed for Quids In Project
We are looking for volunteers to help with the Quids In project. Could you be the person we need to help us bring new financial skills and confidence to social tenants in the City of Hull?
More details here:Download Quids In Volunteer (198.6kb)
If you meet our requirements and would like to volunteer please email Richard at rclarke@hullandeycu.co.uk or call 01482 778753 on Mondays or Wednesdays.
New contact point in Withernsea
Our new contact point will be open in Withernsea from Wednesday 22 May.
Wednesdays 10am to 12 noon at The Shores Centre on Seaside Road.
Christine and Mareth, our volunteers are looking forward to helping the people of South Holderness to join our CU and get all the benefits. Free gifts to all new members!
Telephone System Maintenance
Essential maintenance will be taking place on our telephone system on Monday 20 May.
This means that our telephones will be out of use after 4 o'clock on this day.
We apologise in advance for any inconvenience this may cause.
Lottery Results in for May!
Are you on our Lottery winner list? Banish your anticipation by checking below!
Download Lottery Results - May 2013 (208.1kb)
If you aren't on our list, there's always next month to look forward to.
At £1 per ticket, you could become part of the Friendly Folk Lottery fun along with many of our members. £600 in prizes up for grabs every month. Get in touch to find out how.
Telephones
Please note that you will be unable to contact our offices after 3.30 pm on Friday 10 May 2013 due to essential maintenance of the telephone system. Normal service will resume at 9.30 am on Monday 13 May 2013.
We apologise for any inconvenience this may cause.
Bank Holidays
Please note that all branches will be CLOSED on the following Bank Holidays:
Monday 6 May 2013 - May Day
Monday 27 May 2013 - Spring Bank Holiday.
Take Care when using cash machines
Humberside Police are asking people to take care when using cash machines in the Hull area following reports that cash machines may have been tampered with in the city.
If you suspect anything suspicious let your bank and the Police know. Call Police on 101.
Card skimming or cloning devices are used by fraudsters to capture card details from unsuspecting members of the public at cash points, ticket machines and retail outlets.
The criminal copies a card's electronic data which is then used to recreate an exact copy of your card and gain access to your money.
When using a cash machine, always shield your PIN. Customers who shield the keypad when entering their PIN are much less likely to fall victim to this type of fraud.
If you see an out of order notice on a cash point which directs you to another machine, be wary.
If you believe your debit or credit card has been cloned, alert the bank immediately.
If you would like more information about fraud you can speak to an adviser at Action Fraud on 0300 123 2040.
Always take care of your card - don't lose your money to a fraudster.
Latest Credit Union News
Here is our latest Credit Union News - please use it to spread the word about our Credit Union. It's handy to pin up on notice boards at work and in the community, or simply pass round friends and associates.
We appreciate your support!
Download C U News - April 2013 (456.2kb)
Credit Union official regulation
Please note that with effect from 1 April 2013 the Financial Services Authority has been superseded by two regulatory bodies:
The Prudential Regulation Authority (PRA)
The Financial Conduct Authority (FCA).
In line with all other credit unions, Hull & East Yorkshire Credit Unions is now authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Members Lottery results for April
Here's a list of the lucky winners of this month's Members Lottery. Are you there? Tickets can be obtained by downloading and completing a form on the About / Useful Documents page - only £1 each deducted monthly from your CU savings. Don't miss out - join today!
Latest News from your Credit Union
Here is our latest Credit Union News - March 2013
Download C U News - March 2013 (447.9kb)
Easter Holidays
Please note that all branches will be closed for the Easter Holidays on
FRIDAY 29 MARCH
MONDAY 1 APRIL
The Goole Branch will also be closed on TUESDAY 2 APRIL.
Members Lottery results for March 2013
Those Credit Union Friendly Folk have drawn the Members' Lottery for March 2013. Take a look here to see if you are one of the lucky winners this time!
Download Lottery results for March 2013 (208kb)
Members Special Deal
As a member, if you buy 4 Veg Boxes in the week from Arthurs Organics, you get 1 FREE!
- FREE Delivery
- 28% cheaper than the supermarkets
info@arthursorganics.com
07949 805695
Driffield branch has now moved!
Our Driffield branch has now moved to Market Walk council offices
We will open here on Wednesday 6th March
**Please note the new opening times**:
Wed 11am - 1pm
Thurs 9:15am - 11:15am
Driffield branch on the move
Our Driffield branch will be moving to Market Walk on 6th March
New opening times will be:
Wed 11am - 1pm
Thurs 9:15am - 11:15am
We hope that you will come and visit us in our more central location!
HEY Leaders newsletter
Our most recent HEY Leaders newsletter is now available.
Would you like to become a HEY Leader? The time commitment can be as much or as little as you choose. All you have to do is provide us with your e-mail address and we’ll send you a monthly newsletter and any posters or leaflets that you may need to distribute to collegues, friends, etc. Any help you can give will be much appreciated.
More details and list of benefits of becoming a HEY Leader are on our Volunteers page.
Lottery Results - February
The Friendly Folk Lottery results are now in - are you a winner? Find out...
Download Lottery Results February 2013 (208kb)
If you fancy your chances of appearing on the winners list; at £1 per ticket simply join by completing a short form - http://www.hullandeycu.co.uk/content.asp?section=244
Prepaid VISA Card page launched
Our new Prepaid VISA card page has now been launched within the banking area of the website.
There is also a Frequently Asked Questions page to browse.
AGM Survey 2012
Congratulations to Les King, Philip Barraclough and S Dack who won our Prize Draw for returning the AGM questionnaire. They each win a Shopping Voucher. Thanks to everyone who sent their questionnaires back; the Board of Directors appreciates members' views on the AGM as it helps when planning next year's event. Here is a summary of members' views:
Download AGM Survey 2012 (92.5kb)
Members Lottery winners for January!
Those Credit Union Friendly Folk have drawn the Members Lottery for January. Click on the download to see if you are one of the lucky winners. £600 in prizes have been won.
Our Lottery is now open to join for 2013. Ask the Office for a form.
Download Lottery results - Jan 2013 (208.3kb)
Phishing attack on Credit Union Members
Emails have been sent to some credit union members from www.culottery.co.uk claiming they have won prizes in a national credit union lottery. THIS IS A SCAM, there is no such thing as a national credit union lottery.
If you receive an email from www.culottery.co.uk PLEASE DO NOT CLICK ON THE LINK. You are likely to be asked to provide bank details to receive your 'prize'.
Please remember that Hull & East Yorkshire Credit Union will NEVER ask you to provide your bank details or any other personal information by email or phone.
Winner of Christmas E-News Competition drawn
The winner of our Christmas E-News Competition is Lorraine Livingston.
Lorraine was presented with a basket of Fairtrade Festive treats by our Chief Executive, John Smith, at our Brook Street Central Office.
The Fairtade products were supplied by Hull One World Shop in Waltham Street.
Thank you to all members who entered this year's competition. The answer to the question how much was saved in our Christmas Saver accounts this year was A - £400,000.
Latest Newsletter
Here is our latest Credit Union Newsletter.Download CU News December 2012 (692.5kb)Annual General Meeting 2012 minutes
Here are the draft minutes of our Annual General Meeting held on 4 December 2012.
Download AGM 2012 Minutes (76.5kb)
Grand Christmas Members Lottery drawn!
Your Credit Union Friendly Folk have drawn the Grand Christmas Lottery Draw. Over £2,000 in prizes won by some lucky members. Check to see if you are one of them!
Thanks for all your support during 2012 and with your help we look forward to providing more excitement in 2013.
Download Grand Christmas Draw 2012 (158.7kb)
Credit Union contact points now open in East Hull
We are pleased to announce the opening of two new contact points in East Hull where you can join our Credit Union, deposit savings and apply for services. They are:
- Acorns Childrens Centre, Nestor Grove, Bilton Grange, Hull HU9 4DB - open Mondays from 11 am to 2.30 pm
- Longhill Childrens Centre, 160 Shannon Road, Hull HU8 9RW - open Fridays from 9.15 am to 12.30 pm
Do go along and meet our friendly team of volunteers, and see how we can help you manage your money well - including our very popular Christmas Saver account!
HEYCU holds successful AGM
HEYCU held its AGM in Hull Guildhall on Tuesday 4 December.
Members voted to declare Dividends on savings accounts of:
- 0.25% on Membership Instant Access Accounts and First Saver Accounts;
- 0.75% on Christmas Saver Accounts;
- 1.50% on Loyalty Saver Accounts and Child Turst Funds
based on the avergae daily balances during the year to 30 September 2012.
Allan Davidson, Joanne Foster, Emma Garland and Brian Navier were re-elected to the Board of Directors for 3 years; Eddie Hotham was re-elected to the Credit Committee for 3 years and Barbara Wenn was re-elected to the Supervisory Committee for 3 years.
Members received the Annual Report and Accounts and re-appointed the Auditors, Jacksons Accountants (formerly Frazer Clark).
The Chief Executive made a presentation on Looking to the Future.
Members voted to amend the Rule Book to add The HICA Group and subsidiaries to the Common Bond.
A collection was taken for the World Council of Credit Unions' Small Change Big Difference Project, raising £41.00.
Thank you to everyone who supported the Fairtrade stall which raised a record sum of £142.50.
We were delighted to see so many members (85) attending this year; thank you to everyone for their loyal support.
It’ll be our AGM soon - hope to CU there
Just a reminder that our AGM 2012 will be held in Hull Guildhall on Tuesday 4 December at 5.45 pm.
We hope to see as many members as possible there.
Food and drink available from 5.15 pm
Members Lottery drawn for November
Here are the winners of our November 2012 Members' Lottery draw. Just one month to go to the Grand Christmas Draw!
Download Members Lottery November 2012 results (210.1kb)
Members save up record amount for Christmas
Our members saved up a record amount in their Christmas Saver accounts this year - £400,000.
Members save up small amounts by weekly, fortnighlty or monthly deposits in cash, by transfer from a bank account or by direct deduction from their pay.
Our members really are a thrifty lot, says HEYCU Chief Executive John Smith, and they know how important it is to put a little money aside regularly to plan for what is the biggest spending season of the year.
Our Christmas Saver account - which you can't dip into until 1 November - is one of our most popular products and each year some more members save up in this handy way. It all helps to make sure Christmas doesn't cause a financial headache for local families.
Organisations such as Hull City Council, East Riding of Yorkshire Council, the Humber Bridge Board and local aerosol maker Robert McBride allow their staff to save with the Credit Union by payroll deduction which allows their savings to accumulate very painlessly.
Review of the Year 2011-12
Here is our Review of the Year 2011-12. Hope you enjoy reading it!
Download Review of the Year 2012 (425.4kb)
Christmas and New Year Opening Times
Here are our Christmas and New Year opening times for the coming festive season 2012:
Download Christmas & New Year opening times 2012 (72.3kb)
Christmas Loans
If you are a new member, just joining us and hoping for a loan for Christmas, please apply before Friday 23 November.
After that, because of the large number of applications, we won't be able to guarantee that it will be dealt with in time for Christmas.
Existing members can continue to apply as usual.
It’s time to get involved!
This year's AGM for Members will take place in Hull Guildhall on Tuesday 4 December at 5.45 pm.
All members are welcome to attend. Please bring proof of ID. Make a note of the date in your diary now!
Would you please put a poster up for us: Download AGM Posters (110.5kb)
Now is the time when we invite members to volunteer for our Board of Directors, Credit Committee and Supervisory Committee.
As you know credit unions are run by their members and we need people like you to play your part so that we can keep on moving forward. We are looking for people who share our values, have plain common sense, a positive attitude and the time and energy to help us succeed. Excellent training is given and the satisfaction can be huge, knowing that you are making a difference in your local community.
Have a look at our Be a Volunteer leaflet Download Be a CU Volunteer (422.8kb)
Want to put someone you know forward? Or have a go yourself? For an informal chat, or to get a free Candidate's Pack call us on 01482 778753 or email us.
You can get a Nomination Form here: Download Nomination Form 2012 (125.2kb)
All Nomination Forms must be returned by Monday 19 November.
Voting takes place at the AGM on 4 December.
Pre-Paid Card now available!
We are pleased to announce that our Pre-Paid Card is now available at Hull Central branch.
The HEYCU Pre-Paid card can be loaded with funds at the Credit Union Office and then be used as a VISA Debit Card to go shopping, buy goods and services online and by mail order.
You can use your card wherever you see the VISA logo, at home and abroad.
It's a great way to help you budget, as you can only spend the funds on the card and never go overdrawn.
No credit checks are needed to obtain a Pre-Paid Card.
Why not pop into our office to find out more and pick up an Application Form today, or download one below?
Download Prepaid Card Application Form (353.9kb)
Download Prepaid Card Terms & Conditions (206.1kb)
Download Prepaid Card FAQs (271.7kb)
Credit Union News for October 2012
Here is our latest Newsletter to download!
Download C U News October 2012 (544.2kb)
Members’ Lottery winners for October 2012
Our fabulous members lottery has been drawn for October and here are the lucky winners! 
Download Lottery Results Oct 2012 (655.5kb)
Please note the lottery is now closed to new members until January, after the Grand Christmas Draw has been made.
Banking Problems
We apologise that the banking service was out of action for most of Friday afternoon 5 October.
The problem has now been resolved so you should be able to use your Current Account normally.
Our latest Partners Newsletter
Here is our latest Partners Newsetter packed with information about how we are working with other organisations in the community.
Download Partners Newsletter Sep 2012 (582.9kb)
International Year of Co-operatives
Colleagues Steve and Sheila from HEYCU greatly enjoyed their visit to Co-operative Credit Union and Manchester Credit Union to share information. A great example of co-operatives working together in 2012 International Year of Co-operatives.
Mayor of Bridlington visits branch
On 13th September the Mayor of Bridlington, Councillor Michael Charlesworth visited our newly refurbished Bridlington branch.
Lottery Results for September
September Friendly Folk lottery results available below:
Download Lottery Results - September (149.6kb)
Call us to find out how to join on 01482 778753. It's just £1 per ticket and is drawn monthly.
Money Matters - Educating children
Read our new Money Matters article on how to educate your children in money management, ready for when they have financial responsibility in years to come.
http://www.hullandeycu.co.uk/content.asp?section=205
New Pages launched!
In our About section you will now be able to see some brand new and useful pages:
Payroll Partners How to join our payroll deduction scheme (for employees and employers)
Useful Documents A library of documents you need to run your account without logging in
Our Volunteers Information on how to become a volunteer and the roles we have available
Our People Meet our Board of Directors
CU News
Keep up to date with your credit union! Our monthly newsletter, CU News is now available to view on our Newsletter page - http://www.hullandeycu.co.uk/content.asp?section=236
Lottery Results now in!
August Friendly Folk Lottery results have arrived!
Are you a winner?
Find out.... Download Lottery Results - August 2012 (158.7kb)
At £1 per ticket, its worth a go! Contact us to find out how (It's really easy).
Driffield Show
MPs visit to HEYCU
On 13 July Hull MPs Alan Johnson, Diana Johnson and Karl Turner visited us to celebrate our achievement of the Excellence in Marketing National Credit Union Award. Diana Johnson said “The work of credit unions has never been more important in Hull, with the increasing levels of poverty and personal debt and the way that loan sharks and other ultra-high interest money lenders are exploiting and worsening these problems.”
Goole Branch opening times are changing!
Members please note that from week commencing 23 July, our Goole Branch opening times will change to:
TUESDAYS from 9.30 am to 4.00 pm
FRIDAYS from 10am to 2 pm.
We hope this will give a better spacing of our opening times in Goole and be more convenient for you.
We will not be opening on Thursdays in Goole.
Come and see us at the Driffield Show!
We shall have a Credit Union stand at this year's Driffield Show on Wednesday 18 July. Come and have a chat with us and enter our competition to win a valuable shopping voucher!
Find out about the different savings, loan and banking products that we offer - all on a not-for-profit basis.
We shall be inside the East Riding of Yorkshire Council's marquee. Hoping to see you there!
Lottery Results are in for July!
Lottery results for July now available! Download Lottery Results - July (158.1kb)
At just £1 per ticket you could become part of the Friendly Folk monthly lottery draw.
£25 cashback on FamilyLIFE+ insurance
More details on the policy can be found on our Insurance page
Lottery results in for June!
The Friendly Folk have drawn the lottery for June - Are you a winner? Check below!
Download Lottery Results - June 2012 (158kb)
If you aren't already part of the Lottery draw, remember that each ticket is only £1 and it is simple to set up - just ask a member of staff when you next pop in or call 01482 778753.
HEYCU wins National Award for Excellence in Marketing
We are very excited to announce that we have won a National Credit Union Award for Excellence in Marketing.
HEYCU aim to reach out to both new and exisiting members, showing people the way to The Fairer Alternative. Judges were impressed with how far we went to achieve these goals through our marketing strategy, increasing our membership by 16% in six months (savings increased by 15%, loans 19%).
The judges said 'When reviewing this submission it quickly became clear to the judges the huge amount of effort and time that this credit union has put into making their future a bright one.
Hull & East Yorkshire Credit Union built a fully comprehensive marketing strategy incorporating all aspects of marketing from e-newsletters and posters to social media and creating a smart phone app - with the aim of increasing public awareness and membership as well as image perception.'
The Award was presented at a ceremony at The House of Lords in Westminster in the presence of directors of the sponsors Unity Trust Bank, Lord Clarke of Hampstead, and credit union guests from around the UK.
We are proud of the award and we hope that you as members are too!
Our iPod Shuffle e-mail competition winner is...
John Phipps, Bridlington. Well done!
We regularly hold competitions on our social media pages and through e-mails. If you pass on your e-mail address we will add you to our list and you could be the next lucky winner!
Lottery Results now available - May
The HEYCU Friendly Folk have drawn the May Lottery. Winners below!
Download Lottery Results - May 2012 (158.6kb)
At just £1 per ticket, its worth joining!
Call the Office on 01482 778753 and find out how you could get your tickets.
New contact point now open in Holme on Spalding Moor
We now have a contact point where you can join our Credit Union, pay into your savings accounts and apply for low-cost loans in Holme on Spalding Moor.
Our contact point is at the Coffee Shop, Village Courtyard, High Street, Holme on Spalding Moor and opens every Monday and on the first Saturday in each month from 9.30 am to 11 am.
Do call in and our friendly volunteers will be able to help you in complete trust and confidence and with the knowledge that the contact point is supported by Hull & East Yorkshire Credit Union.
We look forward to helping the people of HOSM to manage their money well.
Minutes of Special Members Meeting
Here are the minutes of the Special General Meeting of Members held in Hull Guildhall on 17 April 2012.
Download Minutes of Special General Meeting 2012 (54.7kb)
Bridlington Branch improvements
We are making some improvements to our Prospect Street Bridlington Branch during April and early May. Please bear with us as the place will be buzzing with builders for a couple of weeks! It will be well worth it and will greatly improve the member experience when you visit our branch in future.
Many thanks to our loyal members in Bridlington and District for all your support.
Special General Meeting Update
The Special General Meeting took place in The Guildhall on 17th April.
The motion to adopt and register a new credit union rule book was passed by the necessary two thirds of attendees.
The new rule book will now go to the FSA for registration.
Lottery Results drawn for April!
The HEYCU Friendly Folk have drawn the April Lottery. Winners can be seen below!
Download Lottery Results - April 2012 (181.6kb)
At just £1 per ticket, its worth joining!
Call the Office on 01482 778753 and find out how you could get your tickets.
Goole Branch
Goole Members please note that, due to staff holidays, our Pasture Road branch will be closed on THURSDAY 12 APRIL.
We will be open as normal on FRIDAY 13 APRIL.
We hope this will not inconvenience our members. Please call the office on 01482 778753 if you need information about your account etc on Thursday.
Exciting new product for our members – Our Prepaid Card
We will shortly be launching our Credit Union Prepaid Card. What will this mean for you, our members?
A prepaid card is a simple and safe pay-as-you-go VISA card for Credit Union members.
You can load money on to this flexible, low-cost, not-for-profit card from your Credit Union savings or Current Account. It is also a safe way for us to issue loans to you, on request.
You can then use your prepaid card to make purchases in person or on-line, or to get cash. It can be used wherever VISA is accepted, including abroad.
The prepaid card is a simple and safe way to manage your money. It costs £3.50 to purchase a card and then just 50p each time you load money on to it. There is no charge when you shop with it and no charge if you use ‘cashback’ available at most supermarkets (There is a 75p charge if you use it to withdraw cash from an ATM).
You cannot go overdrawn with a prepaid card as it will only allow you to spend the money that you have loaded on to it.
Apply for a prepaid card at your Credit Union branch. You can load your card through your credit union and the money is available to spend immediately.
Change in law means new opportunities for credit unions
Parliament has approved a Legislative Reform Order (LRO) which makes important changes to the Credit Unions Act 1979. This makes it possible for us to adopt new rules to help us compete more effectively with banks and other financial service providers.
The credit union sector in Britain is small compared to many other countries, such as the United States and Canada, where over 40% of the population belong to a credit union. Our credit unions have, up to now, been hampered by outdated legal restrictions which limit who can join, what services they offer and how they operate.
The LRO now makes it possible for credit unions to provide services to community groups and extend their services to new groups including housing association tenants and employees. Credit unions will also be allowed to pay interest on savings, instead of a dividend, so savers will more easily be able to compare rates.
It is to enable us to take advantage of these legal reforms that we are holding a Special Members Meeting on 17 April and asking our members to vote for a new rule book.
Our fabulous Members’ Lottery
Around £600 in cash prizes every month to be won! Tickets cost just £1 each. There is a Grand Xmas draw to look forward to at the end of every year too – last Xmas we gave away £2,300 worth of prizes! It’s a lot easier to win than the National Lottery.
One of our members recently e-mailed us saying “Thanks to the Credit Union! I was absolutely delighted to find that I had won the top prize last month (£250). I had forgotten that I was even in the Lottery draw. I have added the money towards my savings to buy a bike instead of using the bus to work. It will save me a lot of money in the long run.”
Special General Meeting
On Tuesday 17 April, we will be holding a Special General Meeting for our members. The meeting will ask members to vote to adopt and register the 2012 edition of credit union rules.
This will be held in the Reception Room at the Guildhall, Alfred Gelder Street, Hull at 5:45 pm.
Please find more details below:
Download Poster - Details of the SGM (781.5kb)
Download HEYCU New Rules (798kb)
Download HEYCU Rule changes explained (55.8kb)
Lottery Results - March
The HEYCU Friendly Folk have drawn the March Lottery. Could you be a winner? Find out below!
Download Lottery Results - March (181.7kb)
If you aren't already part of our monthly draw, it's simple to join and just £1 per ticket.
Call the Office on 01482 778753 and find out how you could get your tickets.
Andrew Percy MP visit to Goole
Andrew Percy, MP for Brigg and Goole, visited the Goole Branch of Hull & East Yorkshire Credit Union (HEYCU) in Pasture Road recently to meet with the staff and learn more about the work of this expanding social enterprise.
Andrew Percy MP commented: “I was delighted to visit the Credit Union and to open my own account whilst there! Many people do not realise just how they could benefit from using the Credit Union.
We have seen a rise in high cost credit in the local area which is concerning. That’s why I would urge people to speak to the Credit Union before approaching these lenders.
In Parliament I am a member of the All Party Parliamentary Group on Credit Unions which aims to raise the profile of these valuable organisations. We are lucky to have a branch in Goole and I hope local people will make use of it.”
Members Lottery Winners - Feb 2012
The HEYCU Friendly Folk have now drawn the February Lottery. Winners can be found below.
Download Members Lottery Winners - Feb 2012 (181kb)
If you would like to join the fun and possibility of being a winner, why not become part of our monthly lottery prize draw?
Call the Office on 01482 778753 and find out how you could get your tickets.
Members Survey 2011 FAQs
There were lots of useful questions and comments for the directors to take note of in our recent Members Survey. You can download them here and read our responses. Please do keep in touch and let us know your views, there is no need to wait for the annual Members Survey!
Download Members Survey 2011 FAQs (268.7kb)
Report of our Annual Members Meeting 2011
The minutes of our AGM 2011 which was held in Hull Guildhall on 6 December are available for you to download here.Download AGM 2011 Minutes (72.7kb)
You can also read the results of the AGM Survey that members completed after attending the meeting.Download AGM 2011 Survey (101.7kb)
Member Survey Results
In September 2011 we conducted a Member Satisfaction Survey. Thank you to everyone who completed this. We received some useful feedback and ideas for possible improvements in the future.
An analysis of the results taken from the surveys can be view in the link below.
Download Member Survey Results 2011 (108.7kb)
Members Lottery Winners - Jan 2012
The HEYCU Friendly Folk have now drawn the January Lottery.
Download Members Lottery Results - Jan 2012 (181kb)
If you would like to join the fun and possibility of being a winner, why not become part of our monthly lottery prize draw?
Call the Office on 01482 778753 and find out how you could get your tickets.
AGM Prize Draw
Thanks to everyone who completed the questionnaire form at our AGM. We received some helpful feedback.
As a thank you for completing this, we entered you all into a prize draw to win a £5 shopping voucher. Well done to the 3 winners:
Sandra Blexhill
Pamela Carrick
Joyce Stephenson
New Credit Union laws come into force
On 8 January 2012 a Legislative Reform Order comes into effect which will give credit unions new powers to help serve their members, existing and new, better than ever before.
In a nutshell the new laws will allow credit unions:
- to quote interest rates on savings accounts (if they meet certain standards and they choose to do so);
- to take organisations and businesses into membership as well as individuals;
- to have fewer restrictions on who can join them (for example people who have a connection with their common bond such as working for a firm that is based within it even if they don't live there).
However the new powers will not come into force immediately. To take advantage of them each credit union will have to ask its members to approve a new rule book. This will mean calling a Special General Meeting of our members and we expect this to happen during the first half of 2012. Watch this news page for details of our members meeting.
If you would like more details please contact our Chief Executive direct.
Competition Winners announced!
We are pleased to announce the winners of recent prize draw/competitions for our members:
Pat Johnson was the lucky winner of the competition in our Autumn Members Newsletter 2011. She wins a basket of Fairtrade festive foods. The correct answer to our question on the interest on our Freedom Loans was 26.8% APR.
Louise Smith was the winner of the competition in our Christmas 2011 E-News. She wins a basket of festive foods for answering correctly the number of adult members we had in November - 8,640.
Many thanks to everyone who entered our competitions. Keep watching for more competitions to enter on our Facebook page and future newsletters.
Members Lottery winners for December 2011
The HEYCU Friendly Folk have drawn the Grand Christmas draw and you can download a list of the winners below. Are you one of the lucky ones this time? If you haven’t joined our fabulous Members Lottery yet, don’t miss out any longer! Call the Office on 01482 778753 and get your tickets today.
Download Grand Christmas Draw Winners 2011 (159.8kb)
HEYCU holds well supported AGM
HEYCU held its AGM in Hull Guildhall on Tuesday 6 December.
Members voted to declare Dividends on savings accounts of:
- 1.75% on Membership Accounts and First Saver Accounts.
- 2.5% on Christmas Saver Accounts
- 2.75% on Loyalty Saver Accounts and Child Trust Funds.
based on the average daily balances during the year to 30 September 2011.
Billy Briggs was re-elected to the Board of Directors for 3 years; John Bailey was re-elected to the Credit Committee for 3 years and Jean Hickson and Stuart McCloud were re-elected to the Supervisory Committee for 3 years.
Members also received the Annual Report and Accounts and reappointed the Auditors, Frazer Clark, Chartered Accountants.
A presentation was made by the Chief Executive on the recent Member Survey and the new Credit Union laws.
A collection was taken for the World Council of Credit Unions' Small Change, Big Difference Project.
Thank you to everyone who supported the Fairtrade stall which raised a fantastic sum of £113.91.
It was wonderful to see such a good turnout of members (84) and guests (7) this year, thanks to all for supporting us so well.
Christmas and New Year 2011-12
Over the Christmas and New Year period our branch opening times will be a little different from usual. You can download a list here:Download Opening times 2011-12 (65.8kb)Here’s our latest Members Newsletter
Download HEYCU Newsletter Autumn 2011 (975.7kb)Time to play your part
This year's AGM for Members will take place in Hull Guildhall on Tuesday 6 December at 5.45 pm
All members are welcome to attend. Please bring proof of ID. Make a note of the date in your diary now! Would you please put a poster up for us: Download AGM & Nominations Posters (91.8kb)
Now is the time when we invite members to volunteer for our Board of Directors, Credit Committee and Supervisory Committee.
As you know credit unions are run by their members and we need people like you to play your part so that we can keep on moving forward. We are not looking for experts, just people who share our values, have plain common sense, a positive attitude and the time and energy to help us succeed. Excellent training is given and the satisfaction can be huge, as you know that you are making a difference in your local community.
Have a look at our Be a Volunteer leafletDownload Be a Volunteer (422.3kb)
Want to put someone forward? Or have a go yourself? For an informal chat, or to get a free Candidate's Pack call us on 01482 778753 or email us. You can get a Nomination Form here:Download Nomination Form (787.5kb)
All Nomination Forms must be returned by Wednesday 30 November.
Voting will take place at the AGM on 6 December.
New Members - Christmas Loans
If you are a New Member, just joining us and want a loan for Christmas, please apply before Friday 18 November.
After that, because of the huge number of applications, we won’t be able to guarantee that it will be dealt with in time for Christmas.
Existing Members can apply as normal.
Christmas Saver Pay Out
We are now paying out funds held in Christmas Saver Accounts. We can pay out a maximum of £500 per day in cash or make unlimited transfers to bank accounts.
If you need a larger amount in cash, please give us at least 3 working days notice and we will arrange this for you.
Our members have saved up a record amount in their Christmas Saver accounts this year once again - over £300,000! Happy Christmas everyone!
Credit Unions build a better world!
Today 20 October members around the world celebrate the Credit Union Movement’s achievements and unique differences:
What makes us so different?
· CUs are owned by their members and every member counts regardless of how much or little money they have saved.
· CUs exist to serve their members not make a profit. Their purpose is to provide a safe, convenient place for members to save money and access loans at affordable rates.
· Each CU is governed by a volunteer Board of Directors elected by and from their membership.
· CUs aim to help their members and the public learn how to manage their money wisely and encourage young people to catch the savings habit.
· CUs are becoming widely known as trusted and reliable guardians of people’s money, at a time when trust in many well-known financial firms has been lost.
In short, Credit Unions all around the globe are helping to build a better world.
The 8,500 members of Hull & East Yorkshire Credit Union can be proud to belong to the world-wide CU family – all we ask is that you spread the word and help sign up another member!
To find out more about I CU Day visit http://www.woccu.org/events/icuday
Support BAE Systems Brough
Looking Local
Check your account through Sky TV!
Did you know that most of the information on this website is now available on Sky through our Looking Local page?
Very handy if you do not always have access to a computer:
Bank Holiday Closure
Please make a note in your diary that all branches will be closed on Monday 29 August (Bank Holiday).
We will be open again as normal from Tuesday 30 August at your Hull branch.
Are you a victim of the Goole floods?
If you have been affected by the Goole floods maybe you need a little financial help to get back to normal.
Maybe we could help with a small loan? Remember we are not for profit and at least ten times cheaper than the doorstep lenders.
To apply just pop into the branch at 22 Pasture Road on Thursdays or Fridays between 9.30 am to 4 pm and take with you plenty of ID and a current bank statement to prove your income and (if working) 3 recent payslips.
All loans subject to approval.
Diana Johnson MP visits Brook Street
On Friday (28th July), Diana Johnson MP visited our wonderful new branch at Brook Street (Hull).
Photos of the event can be seen on Facebook;
http://www.facebook.com/media/set/?set=a.10150736201065088.715877.10150114304725088
Driffield Branch Celebrates 6th Anniversary
Congratulations to our Driffield Branch volunteers on completing six years of service to the people of the town and district.
The branch was set up in 2005 to help people to save and benefit from loans at the lowest possible rates, and access fair and affordable everyday banking. It opens twice a week, on Wednesdays and Thursdays in Driffield Community Centre at West Garth. Teams of volunteers have also set up weekly savings clubs at six local schools to help youngsters acquire the savings habit.
As well as running the branch, our volunteers regularly enjoy organising and joining in local events. Money raised at these events is given to good causes usually within the Driffield community. Since 2005 the branch has contributed over £1,000 towards:
· The local NCH branch
· The Old Folks Tea
· The World Credit Unions’ “small change” project
· Age Concern
· Driffield Citizens Advice Bureau
· The Driffield Leader
· Driffield in Bloom
· The local Skate Park
· A local Youth Organisation
· The Pakistan Flood Disaster Fund.
It’s a great example of the credit union ethos, helping to make a better community for all. Well done and thanks to all our Driffield volunteers!
It’s our 12th Birthday!
Hull & East Yorkshire Credit Union celebrates twelve years of successful trading on 10 June 2011.
Only this week the number of adult members passed the 8,000 mark! We also have nearly 700 First Savers.
Since we began in 1999 we have issued over 20,000 low cost loans and estimate that we have saved the community over £6 million in interest charges.
Isn’t it about time you thought about joining The Fairer Alternative? We promise to help you manage your money, not make money out of you. As a part owner of a thriving co-operative business, you get all the benefits of being a Member.
Leaving Hull City Council?
If you are leaving or retiring from the City Council it doesn’t mean you have to close your account with the Credit Union. Lots of members now pay in by bank standing order or even have a deduction from their monthly East Riding Pension payments instead of the payroll deductions they had in the past. So, don’t worry, we can still look after your savings and receive your loan repayments even after you leave Council employment. Just give us a call to tell us you are leaving and set up an alternative means of paying in. And all the best for the future!
Now open earlier in the morning in Hull
With the move to our smart new branch, we’ve taken the opportunity to open 15 minutes earlier most mornings.
Hull Central branch will now open from 9.15 am on Mondays, Tuesdays, Thursdays and Fridays for your extra convenience. We will still open at 10.00 am on Wednesdays, to allow time for staff training and team briefings.
New office now open in Hull City Centre
Our move to 38 Brook Street HULL HU2 8LA has now taken place. We are now open for business in our new Hull Central Branch and looking forward to seeing members new and old there. Members’ first impressions have been very pleasing, with lots of people praising the light and airy environment of our new branch.
Please bear with us at first as we get used to our brand new surroundings, we will do our very best to maintain the friendly and helpful service that you have been used to, and look forward to welcoming many new members to our Credit Union. We think you will like the improved environment and a handier office to find when you are in town.
Health Cash Plan - 2 new benefits!
Do you know about the BHSF Health Cash Plan?
Previously named the Health Scheme, there are now 2 new benefits included in the monthly premium. These include;
- A GP helpline – 24/7 access to advice from a qualified practising GP.
- Discounts and savings on a wide range of goods and services via an exclusive benefits site.
Our simple and affordable health cash plan, provided by BHSF Limited, can help you manage the cost of dental treatment, eye tests, new glasses and contact lenses, hearing aids, professional therapy treatments, stays in hospital, and much more. Other benefits include;
- One low monthly premium can cover you and your family.
- Premiums paid direct from your Credit Union savings account.
- Cover starts from as little as £1.35 per week, with four levels of benefit (personal and family in each case)
- No medicals required.
To find out more please call 0800 622 552 or visit www.bhsf.co.uk
Coop Electrical E-Store Special Deals
Visit the Coop E-store on our home page for special deals in March!
Now open later in Goole
From February our Goole Branch will open later in an afternoon to help you to access our services even more conveniently.
We will be open on THURSDAYS and FRIDAYS from 9.30 am to 4.00 pm, at 22 Pasture Road.
Do pop in and talk to our Goole Team to find out how we can help you with safe SAVINGS accounts, affordable CREDIT and friendly BANKING.
We look forward to welcoming you to our growing membership in Goole and District.
New Funeral Protect + Insurance product
We can now offer you a great way to support your family towards funeral costs in the event of a beareavement. Find out about Funeral Protect + and how it can help you and your family plan ahead.
Do yourself a favour - start saving now for Christmas
Your friendly local Credit Union has just the right account for you, to help you save up for a Happy Christmas 2011!
Our CHRISTMAS SAVER Account is:
- Much safer than informal diddlum clubs, hamper clubs and the old tin box under the bed (We are covered by the FSCS guarantee).
- Tailor made to stop you dipping into your hard earned savings part way through the year - no withdrawals allowed until 1 November.
- Better than supermarket stamps as it pays out in cash - so you can shop around for bargains and get the best out of your money;
- Rewarding - last year we paid a dividend bonus of 2.5% on all Christmas Savings.
Check out the details on our Savings page, and download a form. If you’re not already a Credit Union Member, you’ll need to provide some ID. But soon you’ll catch the savings habit and be free from money worries when the festive season comes around.
2011 tips for managing your money
Visit our Money Matters page to read how you can effectively manage your money this year by making small changes.
We are now on Facebook!
Have you seen our Facebook Page?
Visit us at
http://www.facebook.com/hullandeycu/
Or search for us under:
“Hull and East Yorkshire Credit Union”
• Instant news updates straight to your profile
• View our wide range of available products
• Take part in discussions
• View our photos
• Connect with other members
• Be notified of up and coming events
Interact with your Credit Union today!
Your Credit Union makes managing your money so easy!
As a Credit Union Member you can get the best of both worlds - you can get low-cost loans to spread the cost of those unplanned items that we all face from time to time; at the same time you can also save up with us for future events like Christmas, holidays or a family celebration.
How does it work? Well, simply add a little extra to your regular loan repayments and we’ll look after it safely for you in a Credit Union Savings account until you need it.
For example, suppose you take out a £250 Freedom Loan with us and the repayments are £5.50 a week. Why not set up your bank standing order for £7.00 instead. Then, in a year’s time, not only will your loan be fully paid off, you’ll also have £82 saved up in your Credit Union Savings account!
Look at these other examples, and discover how your Credit Union can help you get on top of your finances:
|
Your Credit Union Freedom Loan |
Your Loan Repayments each week |
Pay this instead and after a year your loan will be fully paid off and you’ll have saved up the amount shown in the next column |
Total you’ll have saved up after a year (52 weeks) |
|
£300 |
£6.60 |
£8.60 |
£109.00 |
|
£350 |
£7.60 |
£10.00 |
£125.00 |
|
£400 |
£8.70 |
£12.00 |
£173.00 |
|
£450 |
£9.80 |
£13.50 |
£195.00 |
|
£500 |
£11.00 |
£15.00 |
£217.00 |
Remember, a Credit Union Freedom Loan is already many times cheaper than the typical Doorstep Loan (see Provident Financial Services website - typical APR 272.2% as at 15.9.09; HEYCU APR 26.8%).
What are you waiting for? Let us help you manage your money well with a Credit Union Loan and a Credit Union Savings Account. Contact us on 01482 778753 to find out more.
Martin Lewis backs credit unions
Money saving expert and consumer advocate, Martin Lewis, recently put his weight behind a campaign to raise the profile of Credit Unions.
Martin said: Credit unions are there to look after members of their community. You can save with them in the good times and borrow back from them in the bad times. It’s the perfect institution for doing just that.
Great deals on Electrical Appliances and Beds for all our members
Your Credit Union is committed to delivering additional benefits & cost saving opportunities for all our members and we are pleased to announce our exclusive offer from the Co-operative Group on electrical appliances & beds.
Simply click on the link on the Home page to enjoy the fantastically low prices. In fact, The Co-operative are so confident about their pricing they will even price match against Comet, Curry’s & Argos in the unlikely event you find the item cheaper. Simply call their expert sales team on 0845 7000 100 for more information.
So, if it’s a new TV or kitchen appliance you are looking for, or maybe you want to treat yourself to a new laptop – The Co-operative has a great deal for you.
As an additional exclusive offer, The Co-operative will remove your old model free of charge when you buy any major kitchen appliance.
How does it work?
Simply click on the link and view the exceptional prices available on line, or alternatively you can call & speak to one of their expert sales team. Once you have selected your item you can select a delivery date to suit you. The Co-operative will then e-mail or text you on the evening before the delivery of larger items to confirm a two hour delivery slot so you don’t have to wait in all day, with 99.8% of all deliveries delivered on time. Smaller items are delivered on a next day basis via a trusted national carrier.
The Co-operative – Good for everyone - working with your Credit Union to help your money go further
Please note HEYCU is not responsible for the contents of the Co-operative website
Important information from the Financial Services Compensation Scheme
We are covered by the Financial Services Compensation Scheme (FSCS). The FSCS can pay compensation to depositors if a credit union is unable to meet its financial obligations. Most depositors – including most individuals and small businesses – are covered by the scheme.
In respect of deposits, an eligible depositor is entitled to claim up to £85,000 (from 1st January 2011). The £85,000 limit relates to the combined amount in all the eligible depositor’s accounts with the credit union and not to each separate account.
For further information about the scheme (including the amounts covered and eligibility to claim) please ask at your local branch, refer to the FSCS website http://www.fscs.org.uk/ or call 0800 678 1100.
