Tel: (01482) 778753 Email: info@hullandeycu.co.uk
Andrew Percy MP visit to Goole

Andrew Percy MP with John Smith (CEO) and June Rooney (Goole Member Services)
Andrew Percy, MP for Brigg and Goole, visited the Goole Branch of Hull & East Yorkshire Credit Union (HEYCU) in Pasture Road recently to meet with the staff and learn more about the work of this expanding social enterprise.
Andrew Percy MP commented: “I was delighted to visit the Credit Union and to open my own account whilst there! Many people do not realise just how they could benefit from using the Credit Union.
We have seen a rise in high cost credit in the local area which is concerning. That’s why I would urge people to speak to the Credit Union before approaching these lenders.
In Parliament I am a member of the All Party Parliamentary Group on Credit Unions which aims to raise the profile of these valuable organisations. We are lucky to have a branch in Goole and I hope local people will make use of it.”
Members Lottery Winners - Feb 2012
The HEYCU Friendly Folk have now drawn the February Lottery. Winners can be found below.
Download Members Lottery Winners - Feb 2012 (181kb)
If you would like to join the fun and possibility of being a winner, why not become part of our monthly lottery prize draw?
Call the Office on 01482 778753 and find out how you could get your tickets.
Members Survey 2011 FAQs
There were lots of useful questions and comments for the directors to take note of in our recent Members Survey. You can download them here and read our responses. Please do keep in touch and let us know your views, there is no need to wait for the annual Members Survey!
Download Members Survey 2011 FAQs (268.7kb)
Report of our Annual Members Meeting 2011
The minutes of our AGM 2011 which was held in Hull Guildhall on 6 December are available for you to download here.
Download AGM 2011 Minutes (72.7kb)
You can also read the results of the AGM Survey that members completed after attending the meeting.
Download AGM 2011 Survey (101.7kb)
Member Survey Results
In September 2011 we conducted a Member Satisfaction Survey. Thank you to everyone who completed this. We received some useful feedback and ideas for possible improvements in the future.
An analysis of the results taken from the surveys can be view in the link below.
Download Member Survey Results 2011 (108.7kb)
Members Lottery Winners - Jan 2012
The HEYCU Friendly Folk have now drawn the January Lottery.
Download Members Lottery Results - Jan 2012 (181kb)
If you would like to join the fun and possibility of being a winner, why not become part of our monthly lottery prize draw?
Call the Office on 01482 778753 and find out how you could get your tickets.
AGM Prize Draw
Thanks to everyone who completed the questionnaire form at our AGM. We received some helpful feedback.
As a thank you for completing this, we entered you all into a prize draw to win a £5 shopping voucher. Well done to the 3 winners:
Sandra Blexhill
Pamela Carrick
Joyce Stephenson
New Credit Union laws come into force
On 8 January 2012 a Legislative Reform Order comes into effect which will give credit unions new powers to help serve their members, existing and new, better than ever before.
In a nutshell the new laws will allow credit unions:
- to quote interest rates on savings accounts (if they meet certain standards and they choose to do so);
- to take organisations and businesses into membership as well as individuals;
- to have fewer restrictions on who can join them (for example people who have a connection with their common bond such as working for a firm that is based within it even if they don't live there).
However the new powers will not come into force immediately. To take advantage of them each credit union will have to ask its members to approve a new rule book. This will mean calling a Special General Meeting of our members and we expect this to happen during the first half of 2012. Watch this news page for details of our members meeting.
If you would like more details please contact our Chief Executive direct.
Competition Winners announced!
We are pleased to announce the winners of recent prize draw/competitions for our members:
Pat Johnson was the lucky winner of the competition in our Autumn Members Newsletter 2011. She wins a basket of Fairtrade festive foods. The correct answer to our question on the interest on our Freedom Loans was 26.8% APR.
Louise Smith was the winner of the competition in our Christmas 2011 E-News. She wins a basket of festive foods for answering correctly the number of adult members we had in November - 8,640.
Many thanks to everyone who entered our competitions. Keep watching for more competitions to enter on our Facebook page and future newsletters.
Members Lottery winners for December 2011
The HEYCU Friendly Folk have drawn the Grand Christmas draw and you can download a list of the winners below. Are you one of the lucky ones this time? If you haven’t joined our fabulous Members Lottery yet, don’t miss out any longer! Call the Office on 01482 778753 and get your tickets today.
Download Grand Christmas Draw Winners 2011 (159.8kb)
HEYCU holds well supported AGM
HEYCU held its AGM in Hull Guildhall on Tuesday 6 December.
Members voted to declare Dividends on savings accounts of:
- 1.75% on Membership Accounts and First Saver Accounts.
- 2.5% on Christmas Saver Accounts
- 2.75% on Loyalty Saver Accounts and Child Trust Funds.
based on the average daily balances during the year to 30 September 2011.
Billy Briggs was re-elected to the Board of Directors for 3 years; John Bailey was re-elected to the Credit Committee for 3 years and Jean Hickson and Stuart McCloud were re-elected to the Supervisory Committee for 3 years.
Members also received the Annual Report and Accounts and reappointed the Auditors, Frazer Clark, Chartered Accountants.
A presentation was made by the Chief Executive on the recent Member Survey and the new Credit Union laws.
A collection was taken for the World Council of Credit Unions' Small Change, Big Difference Project.
Thank you to everyone who supported the Fairtrade stall which raised a fantastic sum of £113.91.
It was wonderful to see such a good turnout of members (84) and guests (7) this year, thanks to all for supporting us so well.
Need Electrical Goods for Christmas
Through our links with The Co-operative Electrical store there are many special deals for Credit Union Members on electrical appliances for the home and family in the run up to Christmas
Download this list to see for yourself
Download Price list for Xmas 2011 (1778.8kb)
You can call the Co-operative's expert sales team on 0845 250 4311 or click through the banner on the Home page of this website to find out more.
The Co-operative will deliver direct to your home, and can often take your old appliances away.
Christmas and New Year 2011-12
Over the Christmas and New Year period our branch opening times will be a little different from usual. You can download a list here:Here’s our latest Members Newsletter
Time to play your part
This year's AGM for Members will take place in Hull Guildhall on Tuesday 6 December at 5.45 pm
All members are welcome to attend. Please bring proof of ID. Make a note of the date in your diary now! Would you please put a poster up for us:
Download AGM & Nominations Posters (91.8kb)
Now is the time when we invite members to volunteer for our Board of Directors, Credit Committee and Supervisory Committee.
As you know credit unions are run by their members and we need people like you to play your part so that we can keep on moving forward. We are not looking for experts, just people who share our values, have plain common sense, a positive attitude and the time and energy to help us succeed. Excellent training is given and the satisfaction can be huge, as you know that you are making a difference in your local community.
Have a look at our Be a Volunteer leaflet
Download Be a Volunteer (422.3kb)
Want to put someone forward? Or have a go yourself? For an informal chat, or to get a free Candidate's Pack call us on 01482 778753 or email us. You can get a Nomination Form here:
Download Nomination Form (787.5kb)
All Nomination Forms must be returned by Wednesday 30 November.
Voting will take place at the AGM on 6 December.
New Members - Christmas Loans
If you are a New Member, just joining us and want a loan for Christmas, please apply before Friday 18 November.
After that, because of the huge number of applications, we won’t be able to guarantee that it will be dealt with in time for Christmas.
Existing Members can apply as normal.
Christmas Saver Pay Out
We are now paying out funds held in Christmas Saver Accounts. We can pay out a maximum of £500 per day in cash or make unlimited transfers to bank accounts.
If you need a larger amount in cash, please give us at least 3 working days notice and we will arrange this for you.
Our members have saved up a record amount in their Christmas Saver accounts this year once again - over £300,000! Happy Christmas everyone!
Credit Unions build a better world!
Today 20 October members around the world celebrate the Credit Union Movement’s achievements and unique differences:
What makes us so different?
· CUs are owned by their members and every member counts regardless of how much or little money they have saved.
· CUs exist to serve their members not make a profit. Their purpose is to provide a safe, convenient place for members to save money and access loans at affordable rates.
· Each CU is governed by a volunteer Board of Directors elected by and from their membership.
· CUs aim to help their members and the public learn how to manage their money wisely and encourage young people to catch the savings habit.
· CUs are becoming widely known as trusted and reliable guardians of people’s money, at a time when trust in many well-known financial firms has been lost.
In short, Credit Unions all around the globe are helping to build a better world.
The 8,500 members of Hull & East Yorkshire Credit Union can be proud to belong to the world-wide CU family – all we ask is that you spread the word and help sign up another member!
To find out more about I CU Day visit http://www.woccu.org/events/icuday
Support BAE Systems Brough
Looking Local
Check your account through Sky TV!
Did you know that most of the information on this website is now available on Sky through our Looking Local page?
Very handy if you do not always have access to a computer:

Thinking about a new 61 reg car?
If you have been saving regularly with us, why not consider applying for one of our Super Saver Loans to spread the cost of your new car?
Our interest rate of 6.5% APR for a loan of £10,000 plus is hard to beat! And it comes with our usual member-friendly terms, ie no hidden charges, free life insurance, terms up to five years and no penalties for early settlement.
Look on the Loan Calculator page or give us a call for a free quotation. All we ask is that you leave your savings in your Membership Account and keep on saving at least £10 a month. Why not give us a try?
All loans subject to approval, and terms and conditions apply.
Bank Holiday Closure
Please make a note in your diary that all branches will be closed on Monday 29 August (Bank Holiday).
We will be open again as normal from Tuesday 30 August at your Hull branch.
Are you a victim of the Goole floods?
If you have been affected by the Goole floods maybe you need a little financial help to get back to normal.
Maybe we could help with a small loan? Remember we are not for profit and at least ten times cheaper than the doorstep lenders.
To apply just pop into the branch at 22 Pasture Road on Thursdays or Fridays between 9.30 am to 4 pm and take with you plenty of ID and a current bank statement to prove your income and (if working) 3 recent payslips.
All loans subject to approval.
Diana Johnson MP visits Brook Street
On Friday (28th July), Diana Johnson MP visited our wonderful new branch at Brook Street (Hull).
Photos of the event can be seen on Facebook;
http://www.facebook.com/media/set/?set=a.10150736201065088.715877.10150114304725088
Driffield Branch Celebrates 6th Anniversary
Congratulations to our Driffield Branch volunteers on completing six years of service to the people of the town and district.
The branch was set up in 2005 to help people to save and benefit from loans at the lowest possible rates, and access fair and affordable everyday banking. It opens twice a week, on Wednesdays and Thursdays in Driffield Community Centre at West Garth. Teams of volunteers have also set up weekly savings clubs at six local schools to help youngsters acquire the savings habit.
As well as running the branch, our volunteers regularly enjoy organising and joining in local events. Money raised at these events is given to good causes usually within the Driffield community. Since 2005 the branch has contributed over £1,000 towards:
· The local NCH branch
· The Old Folks Tea
· The World Credit Unions’ “small change” project
· Age Concern
· Driffield Citizens Advice Bureau
· The Driffield Leader
· Driffield in Bloom
· The local Skate Park
· A local Youth Organisation
· The Pakistan Flood Disaster Fund.
It’s a great example of the credit union ethos, helping to make a better community for all. Well done and thanks to all our Driffield volunteers!
It’s our 12th Birthday!
Hull & East Yorkshire Credit Union celebrates twelve years of successful trading on 10 June 2011.
Only this week the number of adult members passed the 8,000 mark! We also have nearly 700 First Savers.
Since we began in 1999 we have issued over 20,000 low cost loans and estimate that we have saved the community over £6 million in interest charges.
Isn’t it about time you thought about joining The Fairer Alternative? We promise to help you manage your money, not make money out of you. As a part owner of a thriving co-operative business, you get all the benefits of being a Member.
Leaving Hull City Council?
If you are leaving or retiring from the City Council it doesn’t mean you have to close your account with the Credit Union. Lots of members now pay in by bank standing order or even have a deduction from their monthly East Riding Pension payments instead of the payroll deductions they had in the past. So, don’t worry, we can still look after your savings and receive your loan repayments even after you leave Council employment. Just give us a call to tell us you are leaving and set up an alternative means of paying in. And all the best for the future!
Now open earlier in the morning in Hull
With the move to our smart new branch, we’ve taken the opportunity to open 15 minutes earlier most mornings.
Hull Central branch will now open from 9.15 am on Mondays, Tuesdays, Thursdays and Fridays for your extra convenience. We will still open at 10.00 am on Wednesdays, to allow time for staff training and team briefings.
New office now open in Hull City Centre
Our move to 38 Brook Street HULL HU2 8LA has now taken place. We are now open for business in our new Hull Central Branch and looking forward to seeing members new and old there. Members’ first impressions have been very pleasing, with lots of people praising the light and airy environment of our new branch.
Please bear with us at first as we get used to our brand new surroundings, we will do our very best to maintain the friendly and helpful service that you have been used to, and look forward to welcoming many new members to our Credit Union. We think you will like the improved environment and a handier office to find when you are in town.
Health Cash Plan - 2 new benefits!
Do you know about the BHSF Health Cash Plan?
Previously named the Health Scheme, there are now 2 new benefits included in the monthly premium. These include;
- A GP helpline – 24/7 access to advice from a qualified practising GP.
- Discounts and savings on a wide range of goods and services via an exclusive benefits site.
Our simple and affordable health cash plan, provided by BHSF Limited, can help you manage the cost of dental treatment, eye tests, new glasses and contact lenses, hearing aids, professional therapy treatments, stays in hospital, and much more. Other benefits include;
- One low monthly premium can cover you and your family.
- Premiums paid direct from your Credit Union savings account.
- Cover starts from as little as £1.35 per week, with four levels of benefit (personal and family in each case)
- No medicals required.
To find out more please call 0800 622 552 or visit www.bhsf.co.uk
Coop Electrical E-Store Special Deals
Visit the Coop E-store on our home page for special deals in March!
Now open later in Goole
From February our Goole Branch will open later in an afternoon to help you to access our services even more conveniently.
We will be open on THURSDAYS and FRIDAYS from 9.30 am to 4.00 pm, at 22 Pasture Road.
Do pop in and talk to our Goole Team to find out how we can help you with safe SAVINGS accounts, affordable CREDIT and friendly BANKING.
We look forward to welcoming you to our growing membership in Goole and District.
New Funeral Protect + Insurance product
We can now offer you a great way to support your family towards funeral costs in the event of a beareavement. Find out about Funeral Protect + and how it can help you and your family plan ahead.
Do yourself a favour - start saving now for Christmas
Your friendly local Credit Union has just the right account for you, to help you save up for a Happy Christmas 2011!
Our CHRISTMAS SAVER Account is:
- Much safer than informal diddlum clubs, hamper clubs and the old tin box under the bed (We are covered by the FSCS guarantee).
- Tailor made to stop you dipping into your hard earned savings part way through the year - no withdrawals allowed until 1 November.
- Better than supermarket stamps as it pays out in cash - so you can shop around for bargains and get the best out of your money;
- Rewarding - last year we paid a dividend bonus of 2.5% on all Christmas Savings.
Check out the details on our Savings page, and download a form. If you’re not already a Credit Union Member, you’ll need to provide some ID. But soon you’ll catch the savings habit and be free from money worries when the festive season comes around.
2011 tips for managing your money
Visit our Money Matters page to read how you can effectively manage your money this year by making small changes.
We are now on Facebook!
Have you seen our Facebook Page?
Visit us at
http://www.facebook.com/hullandeycu/
Or search for us under:
“Hull and East Yorkshire Credit Union”
• Instant news updates straight to your profile
• View our wide range of available products
• Take part in discussions
• View our photos
• Connect with other members
• Be notified of up and coming events
Interact with your Credit Union today!

Your Credit Union makes managing your money so easy!
As a Credit Union Member you can get the best of both worlds - you can get low-cost loans to spread the cost of those unplanned items that we all face from time to time; at the same time you can also save up with us for future events like Christmas, holidays or a family celebration.
How does it work? Well, simply add a little extra to your regular loan repayments and we’ll look after it safely for you in a Credit Union Savings account until you need it.
For example, suppose you take out a £250 Freedom Loan with us and the repayments are £5.50 a week. Why not set up your bank standing order for £7.00 instead. Then, in a year’s time, not only will your loan be fully paid off, you’ll also have £82 saved up in your Credit Union Savings account!
Look at these other examples, and discover how your Credit Union can help you get on top of your finances:
|
Your Credit Union Freedom Loan |
Your Loan Repayments each week |
Pay this instead and after a year your loan will be fully paid off and you’ll have saved up the amount shown in the next column |
Total you’ll have saved up after a year (52 weeks) |
|
£300 |
£6.60 |
£8.60 |
£109.00 |
|
£350 |
£7.60 |
£10.00 |
£125.00 |
|
£400 |
£8.70 |
£12.00 |
£173.00 |
|
£450 |
£9.80 |
£13.50 |
£195.00 |
|
£500 |
£11.00 |
£15.00 |
£217.00 |
Remember, a Credit Union Freedom Loan is already many times cheaper than the typical Doorstep Loan (see Provident Financial Services website - typical APR 272.2% as at 15.9.09; HEYCU APR 26.8%).
What are you waiting for? Let us help you manage your money well with a Credit Union Loan and a Credit Union Savings Account. Contact us on 01482 778753 to find out more.
Martin Lewis backs credit unions
Money saving expert and consumer advocate, Martin Lewis, recently put his weight behind a campaign to raise the profile of Credit Unions.
Martin said: Credit unions are there to look after members of their community. You can save with them in the good times and borrow back from them in the bad times. It’s the perfect institution for doing just that.
Great deals on Electrical Appliances and Beds for all our members
Your Credit Union is committed to delivering additional benefits & cost saving opportunities for all our members and we are pleased to announce our exclusive offer from the Co-operative Group on electrical appliances & beds.
Simply click on the link on the Home page to enjoy the fantastically low prices. In fact, The Co-operative are so confident about their pricing they will even price match against Comet, Curry’s & Argos in the unlikely event you find the item cheaper. Simply call their expert sales team on 0845 7000 100 for more information.
So, if it’s a new TV or kitchen appliance you are looking for, or maybe you want to treat yourself to a new laptop – The Co-operative has a great deal for you.
As an additional exclusive offer, The Co-operative will remove your old model free of charge when you buy any major kitchen appliance.
How does it work?
Simply click on the link and view the exceptional prices available on line, or alternatively you can call & speak to one of their expert sales team. Once you have selected your item you can select a delivery date to suit you. The Co-operative will then e-mail or text you on the evening before the delivery of larger items to confirm a two hour delivery slot so you don’t have to wait in all day, with 99.8% of all deliveries delivered on time. Smaller items are delivered on a next day basis via a trusted national carrier.
The Co-operative – Good for everyone - working with your Credit Union to help your money go further
Please note HEYCU is not responsible for the contents of the Co-operative website
Important information from the Financial Services Compensation Scheme
We are covered by the Financial Services Compensation Scheme (FSCS). The FSCS can pay compensation to depositors if a credit union is unable to meet its financial obligations. Most depositors – including most individuals and small businesses – are covered by the scheme.
In respect of deposits, an eligible depositor is entitled to claim up to £85,000 (from 1st January 2011). The £85,000 limit relates to the combined amount in all the eligible depositor’s accounts with the credit union and not to each separate account.
For further information about the scheme (including the amounts covered and eligibility to claim) please ask at your local branch, refer to the FSCS website http://www.fscs.org.uk/ or call 0800 678 1100.






